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TERMS & CONDITIONS
Terms and conditions
These terms and conditions (the “Terms and Conditions”) govern the use of www.augmun.co.uk
(the “Site”). This Site is owned and operated by Augmun Solutions Ltd.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Christopher Giles and theite’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and
not to:
– Harass or mistreat other users of our Site;
– Violate the rights of other users of our Site;
– Violate the intellectual property rights of the Site owners or any third party to the Site;
– Hack into the account of another user of the Site;
– Act in any way that could be considered fraudulent;
– Post any material that may be deemed inappropriate or offensive; or
– False use of malicious wordings intent to inflict harm or damage to digital properties, products, or the reputation of the business.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend, terminate your access to our Site or follow up with immediate legal represented action. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available on our Site:
– Search Engine Optimisation (via a variety of both Contractual works and white-lable, adhoc solutions)
– Website Development and Maintenance
– Backlink Profile Building
– Content Gap Analysis or Competitor Content Gap Analysis
– Website Hosting
– Digital Press Release
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The following services are available on our Site:
– Search Engine Optimisation
– Website Development
– Website Hosting
The goods and services will be paid for either in full or in part (such as depository payment) when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all goods and services liste. All information, descriptions, or images that we provide about our goods and services are as accurate as possible.
However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide.
You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to
verify receipt of any refund.
Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Subscriptions
Any subscriptions will automatically renew and you will be automatically billed until we receive notification that you wish to cancel your received services.
Cancellations are subject to contractual periods of service provisions or a minimum requirement of 30 days’ notice on noncontractual service provisions or white-label services.
Any cancellations made will be subject to the amount calculated against the notice period and the goods or services already provided.
Payments
We accept the following payment methods both on our Site and via individual invoicing:
– Credit Card
– PayPal
– Debit
– Direct Debit
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument at the allocated time.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Right to Cancel and Reimbursement
If you are a customer living in the United Kingdom or the Eurpoean Union you have the right to
cancel your contract to purchase goods and services from us within 14 days without giving notice.
The cancellation period:
– Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium; or
– Will end 14 days from the date of purchase when you purchased a service.
All goods or services carried out during the 14 day period will be subject to revised billing and will be reflected on your invoice.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at info@augmun.co.uk
The right to cancel does not apply to:
– Custom or personalised goods and services in which Augmun Solutions Ltd has incurred costs either by time or purchase of Third Party goods or services.
– Goods that will deteriorate or expire rapidly.
– Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance.
– Newspapers, magazines, Digital PR or periodicals, except for subscriptions to such publications
Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel any contractual obligation or adhoc goods or services. We will reimburse to you any amount you have paid above this proportionate payment.
If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel any contractual obligations or adoc goods or services.
We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.
This right to cancel and reimbursement is not affected by any return or refund policy we may have.
Refunds
Due to the nature of Search Engine Optimisation services and how allocated budgets are spent in the best interest and on behalf of the customer; we have a No Refund policy on Search Engine Optimisation services and products after the point at which allocated budgets are used on either in-house or Third Party good or services.
Refunds on retained or contractually obliged services are subject to the information found in the above sections: ‘Subscriptions’ and ‘Right to Cancel and Reimbursement’. Revised amounts, excluding works already carried out, will be calculated on an individual basis and refunded to the amounts identified accordingly.
Liability
Augmun Solutions Ltd cannot be held liable for any results outside of our control, such as the quality of leads or sales made by your team. You acknowledge that we have no control over changes to search engine policies or algorithms.
Third-party search engines and platforms in their sole discretion may affect how your website content, pages, and domain are viewed and displayed and thereby, your website may lose rankings or be excluded from search results at the sole discretion of the search engines. Augmun Solutions can not be held liable for any such negative impact to your rankings. We assume no responsibility for the actions and algorithms of these search engines and platforms.
No refunds or discounts will be given for any negative impact on the part of any search engine. While we will provide professional advice in relation to the Services on a continual basis, Augmun Solutions Ltd nor give or imply any guarantees regarding your website rankings in search engines due to these being beyond our scope and control.
Nothing in this Agreement excludes or seeks to exclude our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
It is the responsibility of the User to:
- Accept full and exclusive responsibility for your business’ performance and customer satisfaction.
- Accept exclusive responsibility for understanding and ensuring compliance with any regulatory, legal, or contractual obligations related to your business, including without limitation, data held by you and your customers, information provided by you to your customers and/or other third parties, and any safeguarding and security measures that may be required. We may participate in implementing needed systems, services and functions for compliance, but you are solely responsible for the final outcomes, actions taken, and results produced.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Augmun Solutions Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact
Please contact us if you have any questions or concerns. Our contact details are as follows:
01617 060441
info@augmun.co.uk
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You can also contact us through the feedback form available on our Site.